Cancellation Policy

MEND Cancellation Policy

Your appointments are very important to MEND Health & Wellness, it’s reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.

  • Less than 24 hour notice will result in a charge of $50
  • NO SHOWS will be charged 100% of the reserved service amount.
  • Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a $50 charge.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled, thus better serving everyone. MEND Health & Wellness policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting MEND.

Mind. Body. Mend.

On The Mend

See what people are saying.
    “I have tried the cryotherapy, compression and the Celluma Pro treatments and I love them all. I will definitely be returning.”
    I absolutely love MEND cryotherapy! Super friendly, helpful and knowledgeable staff. Made me feel comfortable and this place is beautiful and very relaxing. I have tried the cryotherapy, compression and the Celluma Pro treatments and I love them all. I will definitely be returning. Thank you MEND!
    - Colin DeLong
    “They are very sociable and make you as comfortable as possible during your time with them.”
    This spot is awesome. Every time I have a issue, they have a resolve. I’ve done cryo and I’ve done the celluma. Each time I have had help with the pain. They are very sociable and make you as comfortable as possible during your time with them. I highly recommend them.
    - Kevin Waller
    “Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints.”
    Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints. It has helped me recover from a shoulder injury as well. This week I was feeling a cold coming on so I went to their infrared sauna two days in a row and it helped speed up the recovery a ton. Go check it out!
    - Dave Ponek
    “Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy.”
    Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy. Open late hours. It took about 5 weeks before i started feeling results but now I won’t quit. Inflammation is way down! Thanks, Matt and Chris
    - Dana Hudson
    “Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy.”
    Matt and Chris at Mend are the best! I’ve been a loyal customer since day 1 and have never looked back. Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy. Plus the whole staff are always the friendliest and make me feel like I never want to leave. If this is something new and foreign to you, give it a try! You won’t regret it. And $20 first session is the best deal in town! Keep doing what you do Mend!
    - Kenny Loetz
    “Would recommend and would definitely go back.”
    Friendly and respectful staff. I wanted to check the place out so I went with my mom and we had a great first experience. Would recommend and would definitely go back.
    - Emmanuel Lopez
    “The staff is amazing and helpful, their equipment is top of line, and most importantly it works!”
    MEND Cryotherapy has helped me extremely. The staff is amazing and helpful, their equipment is top of line, and most importantly it works! I leave with no pain, and absolutely incredible muscle recovery time after extreme workouts when I do whole body Cryo. I highly RecomMEND them.
    - Brett Sorenson
    “Absolutely loved this place. Everyone is very nice, and knowledgeable.”
    Absolutely loved this place. Everyone is very nice, and knowledgeable. It is very clean and has a spa like quality. Very convenient location with ample parking. I did the cryo and felt amazing afterwards. Looking forward to going back and trying the other amenities.
    - Jenna Spellman

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