MEND Cancellation Policy
Your appointments are very important to MEND Health & Wellness, it’s reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.
- Less than 24 hour notice will result in a charge of $50
- NO SHOWS will be charged 100% of the reserved service amount.
- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a $50 charge.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled, thus better serving everyone. MEND Health & Wellness policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting MEND.
Mind. Body. Mend.
On The Mend
See what people are saying.
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Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints. It has helped me recover from a shoulder injury as well. This week I was feeling a cold coming on so I went to their infrared sauna two days in a row and it helped speed up the recovery a ton. Go check it out!- Dave Ponek
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This spot is awesome. Every time I have a issue, they have a resolve. I’ve done cryo and I’ve done the celluma. Each time I have had help with the pain. They are very sociable and make you as comfortable as possible during your time with them. I highly recommend them.- Kevin Waller
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Just got done with a session of pulsed electromagnetic field therapy...I highly recommend this treatment for anyone looking for pain relief and cellular recovery!!! This was the most effective treatment that I’ve ever had for pain relief... My new favorite place!!- Amy Lustig
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Absolutely loved this place. Everyone is very nice, and knowledgeable. It is very clean and has a spa like quality. Very convenient location with ample parking. I did the cryo and felt amazing afterwards. Looking forward to going back and trying the other amenities.- Jenna Spellman
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This location is tremendous! Great customer service every single time I visit. I have done cryotherapy and normatec sessions. Both are very affordable and very effective for the body. This location is clean, professional, informative and is a must go to if you have any aches or pains.- Ricardo Gutierrez
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I love this place!!! Great service and I love all the different amenities they offer. I go after a workout to help my muscles recover, for my ankle that has caused me pain since I was a kid, new aches and pains, and sometimes just because it feels awesome to get in the sauna. You gotta try this place out. :-)- Cristina Dennis
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Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy. Open late hours. It took about 5 weeks before i started feeling results but now I won’t quit. Inflammation is way down! Thanks, Matt and Chris- Dana Hudson
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I love mend! This is my second time here. I originally came with some friends as part of a birthday celebration, liked it so much I just had to come back! Today I did the whole body cryo and the half hour facial! Both are amazing! With being a dancer/contortionist my whole life my body is in constant pain. After doing cryo I feel superhuman! The facility is clean & everyone I’ve come in contact with here is so friendly and welcoming! If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!- Dena Spellman