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MEND Cancellation Policy

Your appointments are very important to MEND Health & Wellness, it’s reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.

  • Less than 24 hour notice will result in a charge of $50
  • NO SHOWS will be charged 100% of the reserved service amount.
  • Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a $50 charge.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled, thus better serving everyone. MEND Health & Wellness policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting MEND.

Mind. Body. Mend.

On The Mend

See what people are saying.
    “This was the most effective treatment that I’ve ever had for pain relief.”
    Just got done with a session of pulsed electromagnetic field therapy...I highly recommend this treatment for anyone looking for pain relief and cellular recovery!!! This was the most effective treatment that I’ve ever had for pain relief... My new favorite place!!
    - Amy Lustig
    “I had a great experience being helped by Chris and Matt”
    I had a great experience being helped by Chris and Matt for some muscle pain I'd been having for weeks that would not go away. One trip into the full body cyrotherapy machine, followed up by a LED heating-pad type device to the muscle had me feeling better for the first time in weeks. From here I plan on buying a membership and coming in regularly because it was that good and helpful and something I want to do often. I will definitely be back. Thanks MEND!
    - Edward O'Hare
    “They are very sociable and make you as comfortable as possible during your time with them.”
    This spot is awesome. Every time I have a issue, they have a resolve. I’ve done cryo and I’ve done the celluma. Each time I have had help with the pain. They are very sociable and make you as comfortable as possible during your time with them. I highly recommend them.
    - Kevin Waller
    “Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy.”
    Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy. Open late hours. It took about 5 weeks before i started feeling results but now I won’t quit. Inflammation is way down! Thanks, Matt and Chris
    - Dana Hudson
    “If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!”
    I love mend! This is my second time here. I originally came with some friends as part of a birthday celebration, liked it so much I just had to come back! Today I did the whole body cryo and the half hour facial! Both are amazing! With being a dancer/contortionist my whole life my body is in constant pain. After doing cryo I feel superhuman! The facility is clean & everyone I’ve come in contact with here is so friendly and welcoming! If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!
    - Dena Spellman
    “Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy.”
    Matt and Chris at Mend are the best! I’ve been a loyal customer since day 1 and have never looked back. Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy. Plus the whole staff are always the friendliest and make me feel like I never want to leave. If this is something new and foreign to you, give it a try! You won’t regret it. And $20 first session is the best deal in town! Keep doing what you do Mend!
    - Kenny Loetz
    “I can not be more grateful..Thank you from the bottom of my heart..”
    One of the most friendly and professional places I have seen, Matt and his staff were so attentive to my issues. I have suffered from chronic spinal issues that has left me almost completely disabled, and one visit has shown me there are other options than pain pills and surgery. I can not be more grateful..Thank you from the bottom of my heart..you help Mend this battered man..
    - James Michaelis
    “Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints.”
    Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints. It has helped me recover from a shoulder injury as well. This week I was feeling a cold coming on so I went to their infrared sauna two days in a row and it helped speed up the recovery a ton. Go check it out!
    - Dave Ponek

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